DESIGNING IN LEGACY
For now, here is a product brief. Our business owners have been testing FileDirector and are concerned with its functionality.
WHAT PROBLEM ARE WE SOLVING
IT Admin needs security and control with less management.
The Level 2 IT admin needs to be able to fulfill needs of the endusers in a short amount of time.
LEVEL 2 IT ADMIN
Responsible for fulfilling the needs of the end-users in a short amount of time.
Technical, reports to System Admin and carries out the more mundane process throughout the day.